Support | HTRI
Welcome to HTRI
HTRI’s global Technical Support team helps members use our software, interpret HTRI reports and software methods, and troubleshoot installation. A valuable benefit of membership, our technical support is provided by qualified and experienced personnel backed by the entire technical staff.
Need more than just a helping hand from our Technical Support team? Validation and detailed design reviews are available for members and non-members via contract. Please see Proprietary Contracts for more information.
Using HTRI Software
Ensure you are running the most up-to-date version
Frequently asked questions about installing and licensing HTRI software
Guide you through the installation and licensing of HTRI Software
Contact our global Technical Support team
List of changes and new features
Tips and tricks for better exchanger design
The latest information about issues related to released versions of HTRI software
Contains HTRI’s calculation methods
The underlying basis of HTRI’s methods
HTRI training on your schedule
See the schedule of training events